I spent two hrs along with a half at AA counter and didn't have the selection as I are already informed or to unfastened my ticket and go residence
Me and my spouse needed to facial area a upkeep situation for the airport, flying from JFK to MIA (AA2299),on account of which we had to alter the flight .Soon after outlining the issue to the purple jacket AA personnel, the flight was improved, and we ended up sure to be seated during the top quality as we had been imagined to on the initial flight (my wife is closely Expecting).
rosity to us shareholders. Administration and all staff of AAL are certainly carrying out a terrific occupation, mirrored in the regular increase of
I attempted to make reservations for a nearby hotel by your Airline Accommodations services just to understand that there have been no vacant rooms accessible. I was remaining to hitch the rest of the displaced passengers to slumber inside the airport terminal over a cot with a blanket and pillow. I am appalled that during the twenty first Century, I had to experience this amount of humiliation.
on oct,21 I used to be returning house from dallas tx to Greensboro n.c. on fligt aa3071 whilst on my assigned seat a cockaroach was within the entrance seat in front of me the person sitting next to me saw it to we known as the fligt atendent and wouldn't arrive untell several requires her attention the brot a man to return check an just explained its Alright and still left we needed to experience all the way household thinking in which that cockaroach was and have been did it go it was an incredibly discusting trip but needed to just take it back dwelling .
january 26 my son flew non prevent from st. louis to laguardia airport Big apple. He arrived, his baggage didn’t. He documented for the airport that his bag did not come off the aircraft. The Girl at the booth checked the assert ticket. The bag had not remaining St. Louis. She gave him a locator range and advised him they would be making contact with him soon. They could not locate it so that they despatched him a variety to complete of his belongings within the bag. He despatched it in.
Never I repeat by no means will I select American Airlines. Again.Fully unprofessional personnel in the ticket agent to flight attendants. Each of the jokes I've read about this staying a †cattle hauler †airline is sad to say legitimate in my recent expertise.pretty unhappy.
Experienced good customer service sine one/17. Been pulled off the FRA flight and stayed for two times in Philly. Right now 1/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent within the sign in counter were being absolutely rude, not helpful and predicted me to hunt down my luggage that was checked in within the seventeenth Which I used to be not able to retrieve Once i was pulled from the flight on Sunday.
The last two instances I've flown on American Airways from BWI to MIA my precheck clearance has not proven on my ticket. After i have spoken to informative post shopper service I am dismissed with “It is simply a glitchâ€.
I’m composing to specific how discontent I'm with the way American dealt with flights on April 29, 2016. My flight 3848 likely to Memphis, TN from DCA was cancelled following staying delayed four six several hours. I was traveling to the rehearsal evening meal and a wedding the next working day And that i missed the two activities. The following day I had to fly to charlotte and after that to Memphis also to major it off bag didn’t arrive to the flight with me And that i don’t know why.
Your lack of response induced me to cancel my vacation which I informed Anyone to at American.. Remember to tell me what I do next..
I desired to vent my disappointment with the baggage scenario with the airline. Every little thing else was fantastic, nevertheless the way my baggage was handled would make me think 2 times ahead of reserving with AA once more. I was charged $25 Each and every way for just one bag, not being explained to my bag may be carried on for no cost. To incorporate insult on the $50 billed, my bag was harmed on the outside on getting returned to me.
To scale back the quantity of information returned, much more particular research standards should be entered. By way of example, when you enter the identify
We were on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/fourteen/sixteen & The flight was struggling to land in Roatan and diverted to Belize. I'm familiar plenty of with flying to understand the Captain produced the right simply call along with the diversion was temperature related. On landing in Belize we were being knowledgeable with the Captain there was a warning gentle on an engine that necessary to be tackled, the aspect was accessible in Belize. The end result was a clear mechanical hold off. We deplaned and had been explained to we'd get meals and drink. After over an hour or so we had not been fed and also a little bit later on we got a sandwich and bottled water after which you can explained to we could board.